Building supply chain resilience and efficiency through additive manufacturing: An ambidextrous perspective on the dynamic capability view

Following the COVID-19 outbreak, a wide range of scholars and practitioners have come to recognize potential Additive Manufacturing (AM) technology in building supply chain resilience efficiency. However, it remains unclear how AM might be able simultaneously build efficiency resilience, given often conflicting nature these qualities. This paper employs an ambidextrous perspective on dynamic capability theory investigate solve this resilience-efficiency dilemma at level. The research design involves hybrid approach, combining focus groups multiple case studies, with particular attention paid African context. findings indicate that presents develop capabilities, leading reconciliation Some determinants, such as data-driven systems, collaboration, innovation agility knowledge are found critical enable development those capabilities around AM-enabled manufacturing systems. study contributes preparation global for post-COVID era, where digital technologies will fundamental both simultaneously. Practitioners emerging economies may benefit directly from outcomes study. Furthermore, managers policy-makers developed countries made aware significance using enhance performance chain.